When a Brazil shipment has already sailed, establish whether the buyer is changing only the unloading address or also the importer or consignee. An address change may primarily affect transport. A change to a named party or the contractual scope requires an authorized specialist to check the document status. A message in the sales chat is not an adequate dispatch instruction.

Give the destination team the shipment and container numbers, old and new addresses, effective time and receiving contact. Ask the trucker to hold the previous dispatch and confirm whether the old appointment is cancellable. For LCL, update collection and delivery instructions after deconsolidation instead of assuming the original FCL-style truck plan still applies.

Compare the two warehouses. Check vehicle access, dock height, unloading equipment, receiving windows and whether the new site can take a container. If it accepts only loose goods, quote a suitable stripping location and onward transport separately. These activities are not necessarily included in an address change.

For example, the original industrial site might take a tractor-trailer while the new urban site cannot. A shorter road distance does not guarantee a lower price if the shipment now needs stripping and rehandling. Obtain an estimate of cancellation costs and the revised delivery date before requesting the buyer’s approval.

Have an authorized party confirm the effective time of the address change. Where buildings share a site, verify the warehouse code and street address. If a truck is already moving, dispatch should manage rerouting safely. Update the receiver and cost approver separately and withdraw the old instruction so two jobs are not left active for one container.

Where delivery is part of the sales agreement, record the new scope, timing and approval, not just the haulier’s verbal acceptance. If the new site is only temporary storage pending inspection, assign custody and agree when the next destination will be decided. Do not close the final delivery event at an intermediate stop.

Tell the buyer what is unchanged on the ocean leg and what needs to be replanned locally. Keep dated records of the old and new appointments and confirm receipt at the revised address. The separate timeline makes additional charges easier to explain and prevents the wrong truck from arriving at the wrong dock.